Exchange & Refund Policy
Here at Blade & Rose customer care is paramount. We are happy to exchange or refund (excluding the postage). Please email firstname.lastname@example.org to organise your return.
Returns will only be accepted if in the original packaging within 14 Days of purchase in condition for resale.
If the item you have received is faulty or we have made a mistake please also email email@example.com
Returned postage charges will only be refunded if the item is faulty.
Please email us for return instructions on firstname.lastname@example.org
Your order will be dispatched within 48 hours normal business hours.
Please allow 2 to 10 days for delivery depending on your location within the US.
Postage and Packaging is charged at the following rates:
- Standard Delivery
Our standard delivery option is $9 and is available to USA mainland only
- FREE Standard USA Delivery
Orders over $35 are entitled to FREE standard delivery and is available to USA mainland only
- Worldwide Delivery – go to www.bladeandrose.co.uk